Bennetts End Surgery

Gatecroft, Hemel Hempstead, Hertfordshire, HP3 9LY

Telephone: 01442 263 511

The surgery is now closed. If you require medical assistance, please contact NHS 111 or, in an emergency, 999.

Welcome to our new website!  We hold the Purple Star Award. We are an Armed Forces veteran friendly accredited GP Practice. 


How can I request a repeat prescription 

There are 4 ways you can do this:

  1. The easiest way to order your repeat prescription is through the NHS app, click here to sign up on your mobile phone, tablet or on a computer. Once requested, this is sent directly to your usual GP’s prescription inbox, cutting out delays. For support in how to use the NHS app to order your repeat medication, as well as how to change your nominated pharmacy (where your prescription is sent to), please click here
  2. By completing a patient triage admin request.
  3. For patients who are unable to use online services, you can order your repeat medication by visiting the surgery and giving us a prescription form. Please be mindful to only tick the medication(s) that you require.
  4. By post, but this can delay you receiving your medication on time if there are postal delays. 

Prescriptions will be available in 2 working days excluding weekends and bank holidays. Please allow a few extra days and put your request in to us in plenty of time. 

Prescription Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines.  Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC – for further information, click here.

  • Prescription Services Helpline: 0300 330 1349

There is further information about prescription exemptions and fees on the NHS website.

Medication Reviews

Patients on repeat medication will be asked to see a doctor or clinical pharmacist at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book this telephone appointment as the doctor may have to stop prescribing your medication until you undergo a review.

There are some medications that require regular monitoring, such as blood tests or blood pressure checks. Please ensure that you remain up to date with this safety monitoring as failure to do so may result in the doctor stopping the prescribing of the medication.  

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