Gatecroft, Hemel Hempstead, Hertfordshire, HP3 9LY
Telephone: 01442 263 511
The surgery is now closed. If you require urgent medical assistance, please contact NHS 111 or, in an emergency, 999.
We hold the Purple Star Award. We are an Armed Forces veteran friendly accredited GP Practice. New patients - please visit our 'Register with the Practice' page and you can be registered online as quickly as within 2 working days. You no longer have to call the surgery at 8am for an appointment. Our patient triage form is open 24-hours a day, 7-days a week. Visit the Appointments page to find out more.
All patients aged 16 and over who have access to the NHS app, will have automatic full access to their medical records. Access will not be historic, so will only relate to documents, consultations (including coding and free text), and test results added from 11th October 2023 onwards.
Detailed Coded Access
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Proxy Access
Family members and carers can request proxy access. This can be requested in the following instances:
If the patient lacks capacity to give informed consent for proxy access (which will be most of the cases), proxy access may still be given to a relative, carer and/or friend in the following circumstances:
Once a young person turns 16, the previous competence assessment by default is no longer applicable as they are assumed to have capacity unless there is an indication to the contrary.
When patients move from one GP surgery to another, they will lose online access to their records at their previous practice. They will usually gain automatic access to new record entries at the new practice but will not be able to see their previous practice’s record any longer. If the patient wants to have access to that data again, they will have to apply through their new practice for access to the records (Subject Access Request), after it has been transferred from the old practice via GP2GP.
Making a Subject Access Request (SARS)
In accordance with the Data Protection Act 1998 and Access to Health Records Act, patients may request to see their historic medical records, either in part or in full. Such requests may be subject to an administration charge. No information will be released without patient consent unless we are legally obliged to do so. In these instances, you or a representative acting on your behalf (solicitor) are required to make apply for Subject Access Request and must include the relevant consent form.